Front Desk Receptionist/Office Assistant

Location: San Antonio, TX
Position: Full Time


Rockin Monkey is looking for a Receptionist/Office Assistant. This person will greet customers, answer and direct phone calls and reply to general e-mail inquiries. This person will often be the first point of contact many of our customers will come into contact with and must uphold a high level of customer service, friendliness, and demonstrate professionalism. We are looking for someone that has a positive attitude and is a team player.

  • Answers phones for organization. Takes messages or fields all routine and non-routine questions. 
  • Greets customers and notifies employees when visitors have arrived.
  • Receives packages and signs for them when necessary.
  • Drafts written responses or replies by phone or email when necessary.
  • Maintain and organize the communal space(s) and conference room.
  • Distributes mail. 
  • Assists with tasks from various departments when needed. 
  • Receives payment(s) from walk-in clients and customers.
  • Respond to real-time inquiries through online website Chat system.
  • Track and submit print orders for any incoming online orders.
  • Produce monthly email newsletters.
  • Upkeep of social media accounts - Facebook, Instagram, etc.

  • Must have a high school degree or equivalent.
  • 1-2 years of experience in the customer service field.
  • Self-motivated and proactive.
  • Excellent communication skills - must be able to speak clearly and calmly in positive and negative situations.
  • Ability to multitask.
  • Technical efficiency in the general use of Mac software.
  • Ability to handle multi-line phone system.


If you have these additional skills, you rock! However, if you don't have these skills, you should still apply because they are not mandatory... and you still rock!

  • Some experience with graphic design.
  • Bi-Lingual.
  • Experience with sales and marketing.


$10 hourly


8:30am - 5:30pm, Mon - Fri
Closed on the Weekends and Major Holidays

Ready to Apply?


Please fill out the application to the best of your ability. You will need to download the form to your desktop or laptop and fill it out there; rather than fill it out online, on a phone, or on a tablet. Click the submit button at the top of the form when finished.

**This step is not required, but if you have a resumé and would like to submit it for review. You can attach it to the email when you send us your application.**

If you have any questions, feel free to email us at: or give us a call at: (210) 908-9824 ext 121.

Download the Employment Application

If you are having trouble filling out the form or do not have Adobe Acrobat, you may download the latest version here:

This job description is not all inclusive. Rockin Monkey Designs reserves the right to amend this job description at any time. Rockin Monkey is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.