Front Desk Receptionist/Office Assistant

Location: San Antonio, TX
Position: Full Time




JOB DESCRIPTION:

Rockin Monkey is looking for a Receptionist/Office Assistant. This person will greet customers, answer and direct phone calls and reply to general e-mail inquiries. This person will often be the first point of contact many of our customers will come into contact with and must uphold a high level of customer service, friendliness, and demonstrate professionalism. We are looking for someone that has a positive attitude and is a team player.


RESPONSIBILITIES:
  • Answers phones for organization. Takes messages or fields all routine and non-routine questions. 
  • Greets customers and notifies employees when visitors have arrived.
  • Receives packages and signs for them when necessary.
  • Drafts written responses or replies by phone or email when necessary.
  • Maintain and organize the communal space(s) and conference room.
  • Distributes mail. 
  • Assists with tasks from various departments when needed. 
  • Receives payment(s) from walk-in clients and customers.
  • Respond to real-time inquiries through online website Chat system.
  • Track and submit print orders for any incoming online orders.
  • Produce monthly email newsletters.
  • Upkeep of social media accounts - Facebook, Instagram, etc.

REQUIRED SKILLS AND ABILITIES:
  • Must have a high school degree or equivalent.
  • 1-2 years of experience in the customer service field.
  • Self-motivated and proactive.
  • Excellent communication skills - must be able to speak clearly and calmly in positive and negative situations.
  • Ability to multitask.
  • Technical efficiency in the general use of Mac software.
  • Ability to handle multi-line phone system.

BONUS SKILLS:

If you have these additional skills, you rock! However, if you don't have these skills, you should still apply because they are not mandatory... and you still rock!

  • Some experience with graphic design.
  • Bi-Lingual.
  • Experience with sales and marketing.

COMPENSATION:

$10 hourly


WORK HOURS:

8:30am - 5:30pm, Mon - Fri
Closed on the Weekends and Major Holidays




Ready to Apply?

INSTRUCTIONS:

Please fill out the application to the best of your ability. You will need to download the form to your desktop or laptop and fill it out there; rather than fill it out online, on a phone, or on a tablet. Click the submit button at the top of the form when finished.

**This step is not required, but if you have a resumé and would like to submit it for review. You can attach it to the email when you send us your application.**

If you have any questions, feel free to email us at: info@rockinmonkey.com or give us a call at: (210) 908-9824 ext 121.



Download the Employment Application

If you are having trouble filling out the form or do not have Adobe Acrobat, you may download the latest version here: https://get.adobe.com/reader/.





This job description is not all inclusive. Rockin Monkey Designs reserves the right to amend this job description at any time. Rockin Monkey is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.